How Colonial Window & Door collects, uses, and protects your information
Colonial Window & Door ("we," "us," or "our") operates the website at colonialwindowanddoor.com. This Privacy Policy explains what information we collect when you visit our site or request a free estimate, how we use it, and how we protect it. We are a small, family-owned business based in Lake Mary, Florida, and we take your privacy seriously.
We collect information only when you voluntarily provide it to us — primarily through our free estimate request form. The information we collect includes:
We also collect limited technical information automatically when you browse our site, such as your IP address, browser type, and pages visited. This is standard for most websites and is used only for site improvement and analytics purposes.
We use the information you provide solely to serve you as a potential customer. Specifically, we use it to:
We do not use your information for unsolicited mass marketing, and we do not add you to long-running email campaigns without your explicit consent.
Our website may use cookies and similar tracking technologies to understand how visitors use the site. We may use Google Analytics to collect anonymized data about site traffic and user behavior. This data helps us understand which pages are most useful and how we can improve the experience for homeowners researching window and door replacement.
Google Analytics data is aggregated and does not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
We do not sell your personal information to third parties. Period.
In limited cases, we may share your contact information with trusted installation partners who assist us in fulfilling your project. Any such partners are bound to treat your information with the same level of care we do, and they use it only for the purpose of completing your installation.
We may also disclose your information if required to do so by law, or in response to a valid legal request from a government authority.
When you submit a contact or quote request form on our site, your information is transmitted securely and stored in our customer relationship management system. We retain this information for as long as is necessary to provide you with service and follow up on your inquiry. If you would like your information removed from our records, please contact us and we will accommodate your request promptly.
You have the right to:
To exercise any of these rights, simply contact us using the information below. We will respond within a reasonable timeframe.
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
Tom Davy, founder and owner of Colonial Window & Door, is happy to speak with you directly about any privacy concerns.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
No call center, no runaround. You'll speak with Tom directly — the same person who measures, quotes, and oversees every installation.
Get My Free Estimate →